Terms and Conditions

This page sets out the terms and conditions on which we will supply Old Pulteney 30 Year Old and Old Pulteney 50 Year Old (Products) https://oldpulteney.com/ to you. Please read these terms and conditions carefully before ordering any Products from our site. Use of our site is also subject to our Privacy Notice and Cookies Notice.  

INFORMATION ABOUT US 

We are Inver House Distillers Limited, trading as International Beverage. We are registered in Scotland under company number SC040036 and our registered office is at Roughrigg Road, Airdrie ML6 8FU. 

AGE RESTRICTION 

No Products are offered for sale at this site to any person who is below the legal purchase age in the country in which they are resident or to any person resident in a country where the sale would be contrary to local law. By placing an order through our site, you warrant that you are of a lawfully permitted age to buy alcoholic beverages. If you are buying Products as a gift, the recipient must also be of a lawful age. If our courier is in any doubt about the age of the recipient on delivery, they may request some form of ID and/or may refuse delivery. 

THE ORDER PROCESS 

After placing an order with us, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. All orders are subject to acceptance by us. We will aim to acknowledge receipt of your order within 2 working days. We will then confirm acceptance of your order by sending you a formal order confirmation which will include an estimated dispatch date (Order Confirmation). The contract between us (Contract) will only be formed when we send you an Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Order Confirmation. The Products are hand-made to order, so our dedicated team will keep you updated on final dispatch, tracking and delivery details. We will inform you of the non-availability of any Products ordered by you within 30 days of the date of your order and, in those cases, will refund you the full amount paid.  All payment and credit card information is processed directly via the secure payment gateway Shopify Payments and not entered on The Old Pulteney Shopify Platform. Due to the high value of the Products, you may be contacted by email and asked to confirm your identity. 

YOUR RIGHT TO CANCEL THE CONTRACT 

If you are a consumer (as opposed to a business), you may cancel a Contract at any time, beginning on the day you place an order with us and ending 14 days after you received the Products. To cancel a Contract, you must inform us in writing. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out below). 

PAYMENT AND ORDER PROCESS 

You can pay for Products using any of the following cards: Visa, MasterCard, Maestro, Visa Debit and American Express. You can also pay via your PayPal account. You must give us authority for payment at the time of order. We do not accept payment by cheque. There are several mandatory fields which you must complete to enable us to process your order and allow us to contact you should we need to discuss your order. Please complete all fields carefully and accurately. All card holders are subject to validation checks and authorisation by the card issuer. We will not deliver any Products prior to these checks and authorisations being completed. If your card issuer refuses to authorise payment to us, we cannot accept your order, and will not be liable for any delay or non-delivery. 

The main characteristics of the Products are set out on the relevant page of our site. Every effort has been made to display the colours of the Products as accurately as possible. However, because the colour you see will depend on the device you use to access the site, we cannot guarantee that the colours of the Products purchased by you will be the same as the colours seen by you. Should we accept your order, the price shall be that shown on the site at the point at which your order is placed.  

SALES TAX/IMPORT DUTIES 

The sales tax applicable to your order will depend on a number of factors (including the place of delivery). 

You are responsible for paying any import or similar duties which may be levied on the export or import of the Products ordered by you.