Delivery
Products will be shipped by premium courier delivery service. If you are purchasing the Old Pulteney 50 Year Old, a dedicated member of our team will liaise with you directly to coordinate delivery, provide shipment updates and support tracking through to full delivery.
RETURNS, REFUNDS & REPLACEMENTS
Please ensure all Products are checked fully upon receipt.
Faulty Products
The courier must be informed of breakages or shortages at the time of delivery. Photographic evidence is required by our courier if an item has been damaged during transit. We may not accept any claims for breakages, unless they are stated on the courier’s documentation. We must have written confirmation from you of these breakages or shortages within 48 hours of delivery. In the case of a return being necessary, you will be sent a shipping label which you should print and attach to the Product. You will have to be available at a set time in order for the courier to collect the Product. We will provide a refund or a replacement where available. Where a replacement is not available, we will reimburse you for the full cost of the Product and any shipping costs. No compensation will be paid.
Non-faulty Products
If you wish to return Products which are not faulty, you must contact us at prestigeorders@interbevgroup.com with details of your order, within 14 days of delivery of the Product. Any returned Products must be returned to us in good condition, with all packaging intact. The cost and risk of returning the Product is your responsibility and a proof of delivery service must be used.
PRICES, AVAILABILITY AND PROMOTIONS
The prices payable for the Products are set out on our site. All prices are quoted inclusive of any UK VAT, which will be payable unless otherwise stated. The price of the Products may not include the delivery charge which will be charged at the rates applicable at the date you place your order. Any sales, import or export tax will be also be calculated and included in the sale price in accordance with the terms above. Prices, promotions and specifications can change without notice and Products are subject to availability.
OUR LIABILITY
We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied. Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased. This does not include or limit in any way our liability (i) for death or personal injury caused by our negligence; (ii) under section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability. We are not responsible for indirect losses which happen as a side effect of the main loss or damage (including, but not limited to, loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings and/or loss of data).
GOVERNING LAW AND JURISDICTION
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Scots law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of Scotland.